What Our Clients Are Saying.
Real feedback from real neighbors — people across Shakopee, Prior Lake, and the greater Twin Cities who trust us with their families and businesses.
Trusted by Minnesota Families.
Don't just take our word for it. Read what our clients in the Twin Cities metro have to say about our service.
“Bradley made switching my auto and home insurance incredibly easy. He took the time to explain coverage details I never understood before. Highly recommend for anyone in Prior Lake!”
“As a small business owner in Shakopee, finding the right insurance was daunting. Bradley's agency provided a comprehensive package that fits my budget perfectly.”
“Prompt, professional, and personal. They actually answer the phone when you call. A rare find these days in the insurance industry. A true 5-star experience.”
“Brad is the absolute best. Not only did he save me money, he got a better rate than anybody else locked in for me and worked hard to get me accepted into Farmers. 100% hands down best insurance team I've ever worked with. Progressive wanted to charge 800+ a month, Brad got me to 140 a month!! Insane!”
“Tyler F has been great to work with. He's very professional, thorough & friendly. I highly recommend him & the agency he works for. I'm very pleased with the insurance quotes I received. It will provide me with better coverage while saving me substantial money.”
“Brad is a great insurance agent. I have been with him a very long time and Brad has always been there for me to update, change and/or add things to my policy. I am giving him 5 stars only because he deserves it. I recommend him to anyone that wants a great agent and wants to save money on all their insurance needs. Thanks Brad.”
The Pattern in 175+ Reviews
Read enough of them and the same three things keep coming up. The first is that someone answers the phone. Not a queue, not a case number — Bradley, or someone who already knows your file. For most people that only matters once, on the day a claim happens, which is exactly why it shows up in so many reviews.
The second is that coverage gets explained rather than quoted. Clients routinely mention understanding their policy for the first time — what a deductible actually does, why water backup is a separate endorsement, where a personal auto policy stops covering business use. That is the review we are proudest of.
The third is that switching turned out to be simple. Between reading declarations pages, running comparisons, and handling the cancellation timing on the old policy, most of the work happens on this side of the desk.
Recognition Beyond the Reviews
Bradley Hansen Agency holds the Farmers Insurance PRIME Agency designation — the most distinguished tier available to a Farmers agency — and has served Shakopee and the surrounding communities since 2019. Recent recognition includes:
- Toppers Achievement Award 2022, 2024, 2025
- Agent of the Quarter – All 4 Quarters, 2024
- Blue Vase Award — Excellence in Service
Client reviews and carrier recognition measure different things. The awards reflect how the agency performs against other Farmers agencies; the reviews reflect what it is like to be a client. Both are worth checking before you hand someone your coverage.
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Shakopee Office
8170 Old Carriage Ct Ste 200, Shakopee, MN 55379
Call Us Directly
(952) 222-4479Email Support
bhansen@farmersagent.comRequest a free quote
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